When a customer buys something from your online store or any other sales channel, it appears as a new order in the Sale Orders page of Jazz.
What happens when you receive an online order
When you receive an online order:
- You receive a new order notification by email.
- The Sale Orders page of Jazz shows the new order.
- The customer receives an order confirmation email.
- Order processing begins.
Typical processing flow for online orders
Every online order goes through 3 stages. At each stage, a different action is required in Jazz apps.
| Order state | What you need to do |
|---|---|
| 1. Order has been placed. | Review the order |
| 2. Order has been partially shipped. | Partial Shipments. |
| 3. Order has been fulfilled and shipped. | Complete Shipment. |